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21 Oct
Employee Engagement: The Push-Pull Cycle of Employment
Posted: October 21, 2024
Will employees ever re-gain leverage and grow more engaged in their work? More than 40 years ago, workers could retire from the same company where they started their career. That implied employment guarantee shifted when the American economy changed from consistent growth to a boom/bust cycle that created uncertainty and volatility, impacting job stability. Since […]
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23 Sep
How Employee Experience Connects with Customer Experience
Posted: September 23, 2024
Positive employee experience begets customer experience. It’s the circle of life in business, in fact. The concept is simple to follow. Employees, who feel valued and whose wellness at work is a priority of their managers and executives, will have the motivation to produce and treat customers with respect and white-glove service. Any organization who […]
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08 Nov
What Employees Want: Praise and Recognition
Posted: November 8, 2022
“What gets recognized gets reinforced, and what gets reinforced gets repeated.” -Unknown In today’s ultra-competitive work environment, the companies with the winning edge are the ones that have the best-trained and well-skilled staff. However, even the best employees cannot perform well (or may even jump ship) when they are not motivated enough. Praise and recognition […]
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12 Sep
Gen Z: Is Quiet Quitting a Problem or a Wake-Up Call?
Posted: September 12, 2022
Many young employees from Gen Z are taking to TikTok to express their frustration about the workplace and profess their practice of quiet quitting. Essentially, they are remaining at their jobs and still receiving paychecks and benefits, but they are sticking strictly to their the job descriptions and maintaining precise schedules. On social media, some […]
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21 Mar
6 Ways to Reduce Burnout When You’re Understaffed
Posted: March 21, 2022
Question We’ve been both super busy and understaffed recently. Is there anything we can do during this time to help our employees avoid extra stress or burnout before we can hire more employees? Answer Yes. Here are a few things you can do to make this time run as smoothly and stress-free as possible: Remove nonessential work […]
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